"href"=’https://plus.google.com/101651909899715878453?rel=author’>+Anthony Davis

Tuesday 23 July 2013

The Pareto Principle ...


Named after Italian economist Vilfredo Pareto, who identified its applicability in a number of areas, the Pareto Principle suggests that roughly 80% of the effects come from 20% of the causes.

This Principle appears to impact upon many different aspects relevant to entrepreneurs and business managers. For example:
  • 80% of your profits come from 20% of your customers
  • 80% of your complaints come from 20% of your customers
  • 80% of your profits come from 20% of the time you spend
  • 80% of your sales come from 20% of your products
  • 80% of your sales are made by 20% of your sales staff 
From these indicators it would seem that you could easily make dramatic improvements in profitability by focusing on the most effective areas and eliminating, ignoring, automating, delegating or retraining the rest, as appropriate.

For example, in the first point above, if you stop dealing with the 80% who give you only 20% of your profit (seems OK doesn’t it?) then what happens?  You have simply ‘raised the bar’ in your business and within a short period of time the 80/20 Rule will once again apply!


If you would like a copy of the previous Business Boosts relating to the Pareto Principle, please send an email to bizplan@brightwater.com.au with 'PARETO' in the subject line. 

Anthony Davis



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